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REGULATED REVIEW: Scottish Government panel to look at self regulation of lawyers – Former Cabinet Minister calls for review to include judiciary, and panel membership to strike ‘better balance between lawyers & non-lawyers’

Review panel to consider self-regulation of lawyers. THE Scottish Government has announced an ‘independent’ review into how lawyers regulate their own colleagues – with a remit to report back by the end of 2018.

The move by Scottish Minsters, coming after discussions with the Law Society of Scotland – is intended to answer concerns  amid rising numbers of complaints about poor legal services and the diminishing status of Scotland’s legal services sector,

However, former Cabinet Minister Alex Neil MSP (SNP Airdrie and Shotts) said the review should include judges and the membership of the review team should be expanded to balance up the panel’s current top heavy legal interests membership.

Mr Neil recently branded the Scottish Legal Complaints Commission (SLCC)  “a toothless waste of time” – after the legal services regulator failed to act in a high profile case involving a senior QC caught up in a cash payments scandal.

The review, led by NHS 24 chair Esther Roberton, is intended to make recommendations to modernise laws underpinning the legal profession’s current regulatory system including how complaints are handled.

This follows concerns that the current legislative framework is not fit for purpose and has not kept up with developments in the legal services market. There are also worries that the current processes for people wishing to make complaints about their solicitor are too slow and too complex.

However, doubts about the impartiality of the panel have been raised after the announcement by Legal Affairs Minister Annabelle Ewing revealed a top-heavy compliment of figures from the legal establishment who are keen on protecting solicitors’ self regulation against any move to increase consumer protection by way of independent regulation.

The list of panel members includes:

*Two former Presidents of the Law Society of Scotland;

* The current Chief Executive of the pro-lawyer Scottish Legal Complaints Commission;

* An outgoing Scottish Public Services Ombudsman widely criticised for ineptitude;

* The current chair of the Scottish Solicitors Discipline Tribunal (SSDT) – who struck off only six solicitors last year;

* The chair of a law firm whose partners have regular appeared before the SSDT;

* A QC from an advocates stable where colleagues have been linked to a cash payments scandal;

* A former Crown Office Prosecutor & QC linked to events in the David Goodwillie rape case – where the victim was forced to sue her assailant through the civil courts after the Lord Advocate refused to prosecute the footballer.

Announcing the review, Legal Affairs Minister Annabel Ewing said: “Members of the public must be able to have confidence in the service they get from their solicitor. While this happens most of the time, I have been listening carefully to concerns that the current regulatory system in Scotland may leave consumers exposed and does not adequately address complaints.”

Speaking yesterday to journalists, former Cabinet Minister & SNP MSP Alex Neil generally welcomed the review, adding the review remit should also include judges.

Alex Neil said: I hope it produces radical and robust proposals. I also hope it covers the judiciary as well as lawyers.”

Mr Neil also called for greater fairness in the panel’s membership, to include members from outside the legal establishment.

Mr Neil added: I hope the membership of this review panel will be expanded to get a better balance between lawyers and non-lawyers”

The latest move by Scottish Ministers to reform self regulation of solicitors and advocates comes years after a move in England & Wales to more robust independent regulation of legal services – which has left Scots consumers & clients at a clear disadvantage.

And while clients in the rest of the UK have much more of a chance to obtain redress against legal professionals who consistently provide poor legal services – and see their lawyers named and shamed in public by the Solicitors Regulation Authority (SRA) and Legal Ombudsman (LeO),

At pains to point out the ‘independent’ nature of the review, the Legal Affairs Minister said: “This independent review will consider what changes may be needed to the statutory framework for the regulation of legal services to protect consumer interests and promote a flourishing legal sector. This includes ensuring that consumers properly understand the options open to them when something goes wrong and that the regulatory framework is proportionate for legal firms. I look forward to receiving its recommendations in due course.”

Chair of the review – Esther Roberton said: “I am delighted to have been asked to undertake this review. Our legal profession and legal services in Scotland are the envy of many around the world. We should be just as ambitious for our system of regulation of legal services. I would hope we can simplify the current complaints process to maximise consumers’ confidence in the system. I look forward to working with the panel members who bring a broad range of experience across a range of sectors.”

However, questions have surfaced over the actual intentions of the review after legal insiders revealed today the proposals only came about after long discussions between the Scottish Government and the Law Society of Scotland – the legal profession’s main lobby group in Scotland who enjoy the greatest benefit of self regulation.

Legal insiders have suggested the review is not widely seen as a serious move by Scottish Ministers to reform self regulation.

Rather, this third attempt at addressing failures of regulation and poor legal services provided by increasingly less qualified legal representatives is a reaction to the failure of Scotland’s legal services sector to put it’s own house in order amid diminishing business, a reduced client base, rising numbers of complaints.

The latest Government sponsored shot in the arm of lawyers – which one solicitor said this morning “may end up calling for more public cash and an increase in the legal aid budget” – comes on the back of a complete failure to attract international litigants who are wary of entering Scotland’s famously unreliable, expensive and poor legal services market.

Access to justice and legal services in Scotland are internationally well known as being hampered by slow proceedings in courts dubbed “Victorian” and “out of date” by both of Scotland’s recent top judges.

VESTED INTERESTS – Legal Profession welcome their own review:

The SLCC welcomed the announcement by the Minister for Community Safety and Legal Affairs of a review of how best to reform and modernise the statutory framework for the regulation of legal services and complaints handling in Scotland.

SLCC Chief Executive Neil Stevenson, one of the review panel members, commented “We are pleased that the Scottish Government has announced this review, in line with the manifesto commitment.  We hope our Reimagine Regulation legislative change priorities paper, which we published last year, will be one helpful contribution to the review.  In that paper we looked at some of the innovative thinking in regulation and standards coming from the health professions, so we are especially delighted to see that expertise represented in the review panel alongside huge knowledge of the legal sector.   We look forward to this range of experience and expertise being shared as part of this process, and a collaborative approach to identifying priorities and opportunities for reform.”

SLCC Chair Bill Brackenridge added, “This will be an excellent opportunity for all the key stakeholders involved to come together in supporting the review as it considers the regulatory landscape in order to support growth in the legal services sector and strengthen consumer protection.  Despite many strengths to the current system, the Board of the SLCC believe there are significant opportunities to make regulation more targeted, more effective and more efficient.”

The Law Society of Scotland has welcomed the Scottish Government’s announcement today, Tuesday, 25 April, of an independent review of legal services, saying that current legislation governing the legal sector is no longer fit for purpose.

Law Society of Scotland president, Eilidh Wiseman said: “There have been huge changes in the legal market over recent years.  Changing consumer demands and new business structures are transforming the way legal services are being provided.

“This is why we have argued so strongly for reforms to the patchwork of legislation which covers the regulation of legal services in Scotland.  The main Act of Parliament governing solicitors is more than 35 years old and simply no longer fit for purpose.  We know the processes for legal complaints are slow, cumbersome, expensive and failing to deliver for solicitors or clients.  There are gaps in consumer protection, contradictions and loop holes in the law.  This is why change is so desperately needed to allow the legal sector to thrive and ensure robust protections are in place for consumers.

“The Scottish Government’s independent review offers the chance to build a consensus on how reforms should be taken forward.  It is vital for the work of the group to move as quickly as possible so new legislation can be introduced before the Scottish Parliament.”

The Law Society has highlighted its concerns about areas of legal services which remain unregulated in Scotland.

Wiseman said: “One area we will highlight to the review group is the growing level of unregulated legal services where consumers are at risk if something goes wrong. Many people are unaware that some types of legal services are not regulated – for example, receiving employment advice from a non-solicitor.  They may have little or no course of redress if something goes wrong. Consumers deserve the same level of protection whether they choose to go to a solicitor, and are therefore covered by Law Society client protections, or to use another legal services provider.”

Two former Law Society presidents, Christine McLintock and Alistair Morris, will serve on the legal services review panel.

Wiseman said: “I am particularly delighted that Christine McLintock and Alistair Morris will be part of the review group. With their considerable board-level expertise alongside their combined insight and knowledge of the legal sector, they will prove invaluable to the review process. They understand the need for reform and, having both served on regulatory sub-committees, bring a deep commitment to the public interest.”

Christine McLintock, as former general counsel for Pinsent Masons, was responsible for the firm’s in-house legal service, professional risk management and compliance. Christine joined the Law Society’s Council in 2005 and has served on the Society’s Board since its inception in 2009. Prior to that, she was a member of the Strategy and Governance Group and was Convener of the Education and Training Committee, before to serving as President in 2015-16. She is currently part of the team working on the regulation of licensed legal services providers and is Convener of the Law Society’s Public Policy Committee.

Alistair Morris was appointed CEO of Pagan Osborne in 2005, having built extensive expertise in private client work at the firm. He was elected to join the Law Society Council in 1992, becoming one of its longest serving members at 24 years. Alistair also served as a board member between 2009 and 2016, and was Convener of the Guarantee Fund Sub-committee (now Client Protection Fund Sub-committee) prior to his election as President in 2014. Alistair currently sits on the Judicial Appointments Board for Scotland.

The Dean of Faculty, Gordon Jackson, QC, has responded to an announcement by the Scottish Government of an Independent Review of the Regulation of Legal Services.

Mr Jackson said: “I welcome that this review is taking place. It is very important that the legal profession retains the confidence of the public. I know that the Faculty of Advocates has earned that confidence, and that this thorough review will demonstrate that an independent referral bar has been, and will continue to be vital in maintaining an effective and fair justice system.

“The Faculty will willingly co-operate fully with the inquiry and I am confident that the considerable experience of the Faculty’s representatives, Laura Dunlop, QC, and Derek Ogg, QC, will be of great value.”

Review should include judiciary:

Scotland’s judges have earned themselves widespread criticism and condemnation at Holyrood and from the Judicial Complaints Reviewer (JCR) – after top judges failed to address complaints and become more transparent and accountable like other branches of Government.

Ongoing efforts by the Scottish Parliament’s Public Petitions Committee to create a register of judges’ interests have been flustered by two Lord Presidents – Lord Gill & current top judge Lord Carloway.

The proposal to bring greater transparency to Scotland’s judiciary – Petition PE1458: Register of Interests for members of Scotland’s judiciary – first debated at the Scottish Parliament’s Public Petitions Committee in January 2013 – calls for the creation of a publicly available register of judicial interests – containing information on judges’ backgrounds, figures relating to personal wealth, undeclared earnings, business & family connections inside & outside of the legal profession, membership of organisations, property and land, offshore investments, hospitality, details on recusals and other information routinely lodged in registers of interest across all walks of public life in the UK and around the world.

The current review could include the judiciary in terms of how judges regulate themselves, however the Scottish Parliament should be left to get on with the task of creating a register of judges’ interests – given the five years of work already undertaken by MSPs on the thorny question of judicial declarations.

REVIEW THE REVIEW: Third attempt at reforming biased system of solicitors self regulation.

The latest review of the way lawyers regulate themselves marks the third attempt at addressing problems created by Scotland’s pro-lawyer system of self regulation, where lawyers write the rules, and look after their own.

In 2001, the Scottish Parliament’s Justice 1 Committee, under the Convenership of Christine Grahame MSP, met to consider evidence in relation to calls to reform regulation of the legal profession.

The inquiry, gained by the late, widely respected MSP, Phil Gallie, heard evidence in relation to how complaints were investigated by the legal profession.

However, Mr Gallie was replaced by Lord James Douglas Hamilton, and the Committee eventually concluded not to amend how the Law Society regulated Scottish solicitors.

A second, more substantive attempt to reform regulation of the legal profession came about in 2006, with the Scottish Parliament’s then Justice 2 Committee taking on consideration of the proposed Legal Profession & Legal Aid (Scotland) Act, which received Royal Assent in 2007.

The LPLA Act led to the creation of the now widely derided Scottish Legal Complaints Commission – once touted as an ‘independent’ solution to handing complaints against solicitors and advocates.

A mere nine years after the creation of the SLCC in 2008, the badly run legal quango, often itself the subject of scandal, charges of incompetence and downright bias – has become as much a threat to consumer protection as the Law Society itself was in the days when complaints were handled at the Law Society’s former HQ in Drumsheugh Gardens, Edinburgh.

Regulating the legal profession: Usual suspects selected by legal profession to carry out independent review on regulation of solicitors:

The independent review of the regulation of legal services in Scotland is expected to consult widely with stakeholders and report to Scottish ministers by the end of 2018.

The independent chair of the review is Esther Roberton, current chair of NHS 24. Ms Roberton has extensive senior leadership experience in the NHS and other areas of public life.  She is also currently a board member of the Scottish Ambulance Service (2014-18).  She was chair of SACRO (2010-2014) and until recently also sat on the Crown Office and Procurator Fiscal Service Audit and Risk Committee (COPFS ARC).

The review panel have confirmed their participation as follows:

•    Christine McLintock – immediate past president Law Society of Scotland
•  Alistair Morris – chief executive of the management board, Pagan Osborne (Law Society of Scotland)
•      Laura Dunlop QC – Hastie Stables (Faculty of Advocates)
•      Derek Ogg QC – MacKinnon Advocates (Faculty of Advocates)
•   Neil Stevenson – chief executive of the Scottish Legal Complaints Commission
•      Nicholas Whyte – chair of Scottish Solicitors’ Discipline Tribunal
•      Ray Macfarlane –  chair of the Scottish Legal Aid Board
•      Jim Martin – outgoing Scottish Public Services Ombudsman
•      Dr Dame Denise Coia – chair of Healthcare Improvement Scotland
•      Prof Lorne Crerar – chairman, Harper Macleod LLP
•    Prof Russel Griggs – chair of the Scottish Government’s Independent Regulatory Review Group
•     Trisha McAuley OBE – independent consumer expert

 

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CASH ADVANCE: QC says ‘Can I have £5k cash on the way to the Law Society?’ – MSP calls for reform of ‘toothless’ Scottish Legal Complaints Commission as regulator turns blind eye on Advocates cash payments scandal

Failed legal regulator in ‘QC cash scandal’ needs reform – Alex Neil. THE REGULATOR of Scotland’s legal profession has been branded a “toothless waste of time” by an MSP and former Cabinet Minister – after it emerged the pro-lawyer Scottish Legal Complaints Commission (SLCC)  refused to act against a senior QC named in emails demanding £5,000 cash payments from clients.

Alex Neil MSP (SNP Airdrie and Shotts) – has now called for major reform of the Scottish Legal Complaints Commission after a Sunday Mail investigation revealed the SLCC refused to investigate serious complaints & cash payments involving ‘top’ planning law QC John Campbell (67) of Hastie Stable & Trinity Chambers.

Speaking to the Sunday Mail, Alex Neil said: “These technicalities show the SLCC as it stands is a waste of time. It’s not up to the job and we need major change.”

Mr Neil continued: “Parliament’s justice committee should have an urgent and comprehensive look at this and rewrite the legislation so people have a reasonable time to register legitimate complaints.”

“People need assurance that the legal profession isn’t just looking after itself all the time. People have no confidence in the system.”

Ongoing media scrutiny of Campbell’s demands for cash payments of up to £5,000 at a time are now leading to calls for a wider inquiry into the world of cash payments to QCs, advocates and solicitors.

And today, new material released to journalists include a further email from John Campbell to his clients – in which Campbell demands to pick up another £5,000 in cash – while he is on the way to a meeting at Airdrie Sheriff Court followed by a dinner with the Law Society of Scotland.

The email from John Campbell to his client reads as follows: “A little better information about timing. I am due in Airdrie at 4.30. The meeting is in the Sheriff Court, which closes at 6.30. The Law Society is taking me and a colleague for dinner, but I have no idera where. There isn’t a huge number of restaurants in Airdrie, but we’ll find somewhere. This means I won’t be at Bonkle Road until about 8. Is that OK?”

“I have asked JC for a breakdown of the £5000. I will explain to you how a spec case works. I have checked; both John and I are willing to take on a spec case for Donal, but only if he signs up to it. There will be two conditions; one is that you keep the Edinburgh agent fed and watered, and the second is the size of the uplift at the end of the day, as I explained to you.”

The initials “JC” in the email are thought to refer to John Carruthers – a solicitor advocate who started a company called Oracle Law with Campbell back in the mid 2000’s.

Members of the Faculty of Advocates are forbidden from collecting fees and cash directly from clients, as was reported earlier here Investigation reveals Scotland’s ‘top’ Planning QC demanded cash payments & cheques from clients in Court of Session case linked to serious judicial conflicts of interest.

Advocates who personally collect cash payments from clients are in breach of Section 9.9 of the Faculty of Advocate’s Code of Conduct which states: “Counsel should not under any circumstances whatever discuss or negotiate fees with or receive fees directly from the lay client.”

The Sunday Mail investigation revealed John Campbell sent emails to clients demanding cash “in any form except beads” to pay for legal services provided to his client – the well respected former National Hunt jockey & trainer – Donal Nolan.

Campbell then collected cash stuffed envelopes in locations such as restaurants, a garage specialising in servicing Bentley cars, and on a site at Branchal in Wishaw – which became the subject of a court case against Advance Construction Scotland Ltd – who admitted in court their role in dumping contaminated material at the North Lanarkshire site.

Emails from John Campbell QC stated: “I’m writing to confirm that we agreed at our meeting on Friday that we will meet in Dalkeith on TUESDAY morning, when you will give me £5000 towards the fees of your legal team” … “Please let me know if it’s OK to meet at the Mulsanne Garage, which is at 137 High Street, and what time would suit you?”

Campbell’s email also revealed members of the legal team – including ad-hoc Advocate Craig Murray – of Compass Chambers received payments from the cash.

The ongoing investigation into Craig Murray’s role in the legal team revealed Murray was responsible for two versions of a letter bearing his name as author – which were later used to exonerate John Campbell from investigations by the Scottish Legal Complaints Commission & Faculty of Advocates.

Craig Murray also claims to be a successful prosecutor for the Crown Office & Procurator Fiscal Service (COPFS).

Asked for comment, a legal observer said he was surprised legal figures would engage in collecting cash payments before going out to dinner with the legal profession’s main lobbying group – the Law Society of Scotland.

The little talked about, but well known world of cash & carry lawyers & QCs – where demands to clients for anything up to £100K in cash are not unheard of – is now thought to be ripe for investigation after lawyers admitted Campbell “became too bold” in looking for money.

However, in order to thwart any references to regulators being drawn into the fray over the cash payments to QC John Campbell, the Scottish Legal Complaints Commission backed away from action, citing obscure rules implying notification of the evidence to the SLCC was time-barred.

The SLCC said in it’s determination: “Having considered the complaint in accordance with the 2013 Rules as set out in the attached extract, the SLCC determines that there are no exceptional circumstances in this case which would warrant the complaint being accepted. The SLCC has therefore determined that issue 11 of the complaint be rejected under Section 4(1) of the Legal Profession and Legal Aid (Scotland) Act 2007 as the complaint is time-barred.”

The SLCC was asked for comment on why the regulator has turned a blind eye to Campbell’s cash collections –  however no response has been provided at time of publication.

The Faculty of Advocates were asked the following questions:

* Can the Faculty confirm if it is in receipt of John Campbell’s email demanding £5,000 before he attends a meeting with the Law Society, and does the Faculty have any comment on the content, particularly in the circumstances Mr Campbell is on the way to meet one of the legal profession’s main lobbying and regulatory bodies while demanding a sum of cash from his clients?

The Faculty did not issue a response to this question.

* Can the Faculty also confirm whether or not any action or investigation is being undertaken by the Faculty or SLCC in relation to John Campbell QC and allegations recently made in the press in relation to his collection of large sums of cash?

Again, the Faculty did not respond.

* Finally, can the Faculty confirm if it has reported Mr Campbell to HMRC given the size of the cash payments and clear breach of Faculty rules and obvious ramifications of the scale of such payments in cash?

Again, the Faculty did not issue a response to this question.

Instead, a spokesperson for the Faculty of Advocates said: “The Faculty must, by law, refer any complaint to the Scottish Legal Complaints Commission, who then investigate and decide if further action is to be taken, either by them or by the Faculty. In this case, the SLCC decided that no further action should be taken.”

A response from the Faculty also confirmed the appointment of Charlotte Street Partners – an expensive PR & ‘media management’ company who are now working with the Faculty of Advocates.

Charlotte Street Partners was launched in 2014 by former MSP Andrew Wilson and Malcolm Robertson.

The PR company is chaired by Sir Angus Grossart, and comprises a mixture of journalists and former political spin doctors.

Papers from Companies House on Charlotte Street Partners can be viewed here Companies House – Charlotte Street Partners filing history.

Earlier today, journalists were provided with details of discussions with the Scottish Legal Complaints Commission, which now suggest the SLCC are open to the possibility of considering new or reworded complaints regarding John Campbell QC.

Speaking to journalists this morning, Ms Collins indicated she will be submitting fresh complaints to the SLCC, along with new evidence and will be taking into account the Lord Malcolm ruling on hybrid complaints.

John Campbell QC did not reply to requests for comment.

The Sunday Mail reports:

MSP brands legal watchdog a ‘toothless waste of time’ after top QC avoids censure over cash payments

We told last week how John Campbell QC was paid four sums of £5000 in banknotes – £20,000 in total – during the build-up to a court case.

By Craig McDonald 9 APR 2017 Sunday Mail

An MSP has branded a legal watchdog a “toothless waste of time” after it emerged a leading QC will face no action over cash payments.

Campbell took the payments from client Melanie Collins at her home in Bonkle, Lanarkshire, a hotel, a restaurant and a plot of land.

Despite breaching strict rules on fees and contact with clients, Campbell will not be the subject of disciplinary action.

Melanie, 62, reported her concern over the payments to the Faculty of Advocates and the Scottish Legal Complaints Commission after the case concluded but was told her complaint was too late.

The bodies said the position would not change despite calls for an investigation.

Melanie’s MSP, Alex Neil, the SNP member for Airdrie and Shotts, said last week: “This is a good example of how the SLCC is absolutely toothless.

“The legislation is riddled with loopholes. We need a fundamental, urgent review of the powers and remit of the SLCC.

“If people feel they do not have reasonable forms of redress for what is a legitimate complaint, it brings the whole system into disrepute.

“These technicalities show the SLCC as it stands is a waste of time. It’s not up to the job and we need major change. Parliament’s justice committee should have an urgent and comprehensive look at this and rewrite the legislation so people have a reasonable time to register legitimate complaints.

“People need assurance that the legal profession isn’t just looking after itself all the time. People have no confidence in the system.”

Melanie and partner Donal Nolan said they paid cash after Campbell emailed them saying he needed “£5000 from you in any form”.

Faculty of Advocates guidelines state: “Counsel should not under any circumstances discuss or negotiate fees with or receive fees directly from the lay client.”

Their ­disciplinary tribunal can hand out fines of up to £15,000. A member can also be suspended or expelled from the faculty.

Melanie said yesterday: “I’m disappointed but not a bit surprised that no action is being taken.

“He clearly broke their rules.”

The payments related to a case involving the couple and a construction firm at the Court of Session in 2013. Judgment was made in early 2014 and Melanie and Donal registered their complaint within days.

An SLCC spokesman said last week: “We can’t disclose information directly to anyone not personally involved in a complaint.”

The Faculty of Advocates said: “We must, by law, refer any complaint to the SLCC, which then investigates and decides if further action is to be taken.

“In this case, the SLCC decided no further action should be taken.”

Campbell, 67, said he did not wish to comment.

CASHING IN – John Campbell QC, Profile:

Year of Call: 1981Year of Silk: 1998 Areas of Practice Commercial, Land & Property, Public Law & Equality

John Campbell called to the Scottish Bar in 1981 and admitted to Lincoln’s Inn in 1990. His primary practice areas are in Town and Country Planning, Energy and Land and Rural Law. He works all over the UK in Planning matters and also in ADR, particularly Arbitrations. He is extensively consulted by regulatory authorities, councils, members of the public and developers. He is very approachable, and places great emphasis on the value of team work. A specialist in inquiry work, he has conducted many types of statutory and non-statutory inquiry, and has appeared in related judicial reviews and appeals. He has acted as counsel in arbitrations, is qualified to sit as an arbitrator, and teaches and writes on planning and environmental law, and domestic and international arbitration law and practice.

He is a Member of Trinity Chambers, Newcastle, where he holds a Direct Access ticket. He is a Member of the Construction Panel of Experts for the Mersey Gateway Project, acting as a Dispute Review Board for the PPP project for a replacement 1500m six lane toll bridge across the Mersey from Runcorn to Widnes. He is an Honorary Fellow of the Royal Incorporation of Architects in Scotland, and Chairman of the SHBT, Scotland’s largest Building Preservation Trust.

John is rated in Chambers 2015, 2016 & 2017 in the field of Planning and Environment:

General Information: LL.B Edinburgh 1972; Assistant Director of Legal Aid, Hong Kong, 1978; Permanent and Juvenile Magistrate, Hong Kong 1980/1981; Advocate 1981;Barrister at Law Lincoln’s Inn 1990
Silk 1998;”Listed Buildings, Conservation Areas, etc” (Green’s Planning Encyclopaedia)

DO you have a complaint with the Scottish Legal Complaints Commission or Faculty of Advocates? What is your experiences of dealing with the SLCC or the Faculty? Has your solicitor, advocate or QC demanded cash payments from you at any stage of a civil or criminal case? Tell us more about it in confidence, by email to scottishlawreporters@gmail.com

 

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CONFLICT OF INTEREST: Papers lodged at Holyrood judicial interests register probe reveal Court of Session judge heard case eight times – where his son acted as solicitor for the defenders

Judicial Interests probe – Lord Malcolm heard case involving his own son. AN INVESTIGATION by MSPs into proposals to create a register of judges’ interests has received evidence which contradicts claims by top judges – that members of the judiciary recuse themselves when they have conflicts of interest in court.

Papers lodged with the Scottish Parliament’s Public Petitions Committee in relation to Petition PE1458: Register of Interests for members of Scotland’s judiciary – reveal Court of Session judge – Lord Malcolm – real name Colin Malcolm Campbell QC – took part in multiple hearings on a case which began with his son – Ewen Campbell – providing legal representation to building firm Advance Construction Ltd.

However, Lord Malcolm did not recuse himself from any of the hearings, and no one in the court made the pursuers aware of any relationship between Lord Malcolm and Ewen Campbell until years into the court case.

The high value civil damages claim, initially heard in Hamilton Sheriff Court and then transferred to the Court of Session for a ‘speedy’ resolution – involved the dumping of 16,500 tons of contaminated waste by the defenders from a North Lanarkshire Council PPI project on the land of Donal Nolan – the well known & respected former National Hunt jockey & trainer.

At the time, the defenders solicitor – Ewen Campbell – worked for Glasgow based Levy & Mcrae – a  law firm linked to Scotland’s judiciary and more recently named in a writ in relation to the £400million collapse of a Gibraltar based hedge fund – Heather Capital.

Papers now lodged at Holyrood reveal Ewen Campbell reported back to former Levy & Mcrae senior partner and suspended Sheriff Peter Watson on the day to day running of the case for Advance Construction Ltd.

Crucially, answers lodged by the defenders in relation to an appeal by the pursuer in 2016 – finally confirmed the relationship between the judge hearing the case and the defenders solicitor, admitting Ewen Campbell was Malcolm’s son, and had been acting for the defenders in court in earlier hearings.

However, the admission of the relationship between the judge and the defenders solicitor came years into the case, and questions are now being asked as to why the judge, and no one else in court informed the pursuers of this potential conflict of interest at a much earlier stage in the action.

A quote from a motion raised by the defenders in 2016 stated: “Lord Malcolm’s son, namely Ewen Campbell, was formerly an assistant solicitor at Messrs Levy & Mcrae, Solicitors, Glasgow. That firm is the principal agent instructed by the Defender and Respondent. Ewen Campbell was formerly involved in the present cause as an assistant to the partner handling the case.”

Pleadings to the court reveal Lord Malcolm heard the case on eight separate occasions, listed as 3 May 2012, 11 May 2012, 24 July 2012, 4 October 2012, 13 March 2013, 11 April 2013, 20 May 2013 and  on 16 March 2016.

However, there is no record of any recusal by Lord Malcolm in the case.

During the 11 April 2013 hearing, a note of the decision written by clerk Kate Todd reveals Lord Malcolm appointed Lord Woolman to hear the proof.

The move to appoint another judge is now subject to debate and questions from the pursuers and legal observers, given the fact Lord Malcolm had already taken part in no less than five hearings in Mr Nolan’s case without any recusal with regard to his son’s interest as legal agent for the defenders.

According to normal procedure, the appointment of Lord Woolman to the proof should instead have been undertaken by the Office of the Keeper of the Rolls of the Court, and not by another judge.

Lord Woolman has since come in for criticism after key parts of his 2014 opinion have been subject to concerns in relation to a lack of evidence and ‘unauthorised’ actions attributable to a senior QC.

However the saga of Lord Malcolm’s appearances in the case did not end with the proof being handed over to Lord Woolman in 2013.

Lord Malcolm returned to the same case during 2016 for another hearing – in order to hear and grant a motion handing money to the defenders – which had been lodged for an appeal by a friend of Mr Nolan.

The return of a judge to a case in which MSPs have been told he should have stood aside due to a conflict of interest – has now prompted concerns over the integrity of information currently supplied by the Judicial Office since 2014 relating to judicial recusals – and previous claims by judicial figures to politicians that judges had recused themselves when required to do so prior to the creation of the recusals register in 2014.

And, it has been pointed out – Lord Malcolm’s position on such an obvious conflict of interest contrasts starkly with action taken by former Lord President Brian Gill – who avoided the same situation when forced to step down from a case in June 2014 when Lord Gill’s son – Advocate Brian Gill – appeared in the same court acting for a party in a hearing.

With increasing calls for transparency on judges’ declarations and interests, questions are also being asked why a judge was allowed to sit unchecked so many times on a case in which his own son provided legal representation for the defenders.

The case involving Lord Malcolm – has now been brought to the attention of members of the Scottish Parliament’s Public Petitions Committee – who are involved in a five year probe on the judiciary and proposals put forward to require judges to register their interests.

Writing in a submission to MSPs, Mr Nolan’s partner – Melanie Collins – said had a register of interests for judges existed in Scotland, the existence of such a register would have resulted in Lord Malcolm recusing himself from hearing the case.

Ms Collins also highlighted links between the same judge – Lord Malcolm – and a ruling affecting hundreds of solicitors and members of the public which toppled over 700 investigations by the Scottish Legal Complaints Commission against solicitors and law firms accused of wrongdoing.

Ms Collins informed MSPs the SLCC were at the time investigating a complaint in relation to issues surrounding Mr Nolan’s case.

However, the ruling by Lord Malcolm ‘coincidentally’ closed down the legal regulator’s investigation into solicitors involved in the case, and hundreds of other cases after the judge struck down a 30 year policy where the Law Society of Scotland and SLCC investigated “hybrid complaints’ comprising of conduct and service issues against solicitors since before 1980.

Now, Ms Collins and her partner Mr Nolan both have the support of their constituency MSP Alex Neil and backing to bring their experiences to the Scottish Parliament.

The full submission from Melanie Collins: PE1458/CCC: SUBMISSION FROM MELANIE COLLINS

I would like to make the following submission in relation to the current system of judicial recusals.

In my view the system is not transparent about the circumstances in which judges should recuse themselves, such as circumstances in which a judge could be perceived as having a potential bias, or the instances in which a judge may be asked to consider recusing themselves but decide not to do so. My experience demonstrates that the recusal register is not working and that a register of interests being put in place is both necessary and correct to allow the public to have faith in the judiciary and transparency of the judicial system.

My views arise from a case raised on my partner’s behalf and in which a senior judge did not recuse himself, in circumstances in which the existence of a register of interests may have resulted in him having done so.

The matter, which I note has already been mentioned in a submission by the petitioner and has been aired by Committee members, has relevance to a recent ruling in the Court of Session a recent ruling in the Court of Session carried out by the Scottish Legal Complaints Commission .

In a civil case raised in the Court of Session, on behalf of my partner, Mr Donal Nolan, Lord Malcolm (Colin Campbell QC) heard and ruled on evidence in the case.

His son, Ewen Campbell, who at the time was with Levy & McRae, was an assistant solicitor involved in the day-to-day running of the case, providing the defenders with advice and representation in court. Ewen Campbell reported back to Peter Watson, formerly a senior partner of Levy & Mcrae, and (at the date of this submission) currently suspended as a temporary sheriff.

In the case raised on behalf of my partner Mr Nolan, had a register of interests for members of the judiciary existed prior to the case coming to court, this may in my view have resulted in Lord Malcolm having recused himself.

In relation to the impact of this on the ruling in the case involving the Scottish Legal Complaints Commission, the SLCC were investigating matters in relation to this case which the ruling by Lord Malcolm had the effect of changing the hybrid complaints process which resulted in numerous cases not being concluded.

There are examples in the judicial recusals register of judges recusing themselves, particularly the instance where former Lord President, Lord Brian Gill, recused himself on 26 June 2014, after his son appeared in the same court acting for a respondent.

It is not clear to me how this instance differed from my case where Lord Malcolm did not recuse himself and on which Lord Brodie’s opinion concluded that the circumstances did not satisfy the test for apparent bias or that there was a question of interest on the part of Lord Malcolm. This lack of clarity about when recusal is appropriate does not help in assuring public faith in the judiciary and transparency of the judicial system .

Members may also wish to note I have written to the current Lord President Lord

Carloway, to make him aware of concerns in relation to my own experience before the Court of Session.

No action has been taken by Lord Carloway to address the matter, which in my view is of significant concern where there is a potential conflict of interest, and where the transparency of the judicial system could be improved. In a response from the Lord President’s Office, information about the complaints mechanism for judges was not provided.

As members of the Committee have previously been made aware of certain details of this case, I would very much welcome the opportunity to give evidence in a public session, and also that my MSP, Alex Neil whose assistance has been invaluable in advancing matters, be invited to give evidence before the Committee.

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THE UNRECUSED: The judge, his son, conflicts of interest and failure to recuse – undermines public confidence in Court of Session:

An ongoing investigation into a case in which a judge did not recuse himself from seven hearings on a case where his own son represented the defenders, and returned for a eighth hearing in 2016 to hand over sums lodged as cation for an appeal – is eroding confidence in Scotland’s top court –  the Court of Session.

Journalists examining papers relating to Lord Malcolm’s eighth appearance to the case of Nolan v Advance Construction Ltd – have revealed a motion lodged by pursuer Mr Nolan for permission to appeal the decision by Lord Malcolm to hand over the £5,000 lodged as caution for expenses was blocked by Lord Brodie – but only after the judge appeared to be talked out of considering the pleadings by the defender’s QC.

The appeal raised by Mr Nolan against Lord Malcolm’s decision to hand over the cation – raised a conflict of interest and human rights, stating “grounds of justice and all persons who have an interest in the case should have been declared”.

This appeal was lodged during 2016 – only after the pursuer had been alerted to the fact a solicitor – Ewen Campbell – who acted for the defenders was actually the son of the judge – Lord Malcolm – who had presided over the case on seven previous hearings.

During hearings in relation to the initial lodging of the £5K cation by a friend of Mr Nolan – the QC, Roddy Dunlop acting for defenders Advance Construction Lrd asked Lord Menzies to increase the amount of the cation to around £35K.

However, Lord Menzies denied the defenders their motion to increase, and thought £5K was sufficient for to advance the appeal.

Then, in a later hearing, Lord Brodie said the money for the appeal should have been left in situ after the pursuer entered pleadings – requesting the cation be returned to the third party.

However Balfour & Manson – acting on behalf of Levy & Mcrae – for Advance Construction Ltd – presented a motion requesting the money be handed over to the defenders.

It was at this hearing, Lord Malcolm returned for the eighth occasion after earlier recusing himself from the case – to hand over the cash to the defenders.

The pursuer – Mr Nolan – then sought a written opinion from Lord Malcolm for his decision on 16 March 2016 to hand over the cation – however none was forthcoming from the judge or his clerks.

An opinion by Lord Brodie from the Court of Session – dated 20 May 2016 which the Scottish Courts Service has refused to publish – reveals Lord Brodie – who previously ruled on parts of the case, returned to hear Mr Nolan’s motion requesting for leave to appeal Lord Malcolm’s decision to the UK Supreme Court.

In the difficult to obtain opinion, Lord Brodie appeared to be going for the pursuer’s pleadings in that the test was met for a fair minded observer to conclude a conflict of interest existed on the part of Lord Malcolm.

However, as Lord Brodie’s opinion continues, the judge is then persuaded against granting the pursuer’s request for leave to appeal by the defender’s QC – Roddy Dunlop.

Commenting on the developments at the Scottish Parliament, the petitioner suggested the rules around judicial recusals should be improved to ensure a judge who has already recused themselves from a case should not be allowed to return to the same case at any later date.

The petitioner further stated: ”It appears Mr Nolan had no chance of obtaining justice at the Court of Session in a situation where the father of the defender’s legal agent was the presiding judge, the law firm acting for the defenders had senior partners who were judicial office holders and therefore colleagues of the presiding judge, and a QC who was representing the defenders has family links to the judiciary.”

“Had a register of judicial interests already existed, most or all of these relationships should have been caught and properly dealt with if public scrutiny and the test of fair mindedness of external observers were able to be applied to events in this case.”

As investigations into the case continue, papers currently being studied by journalists are set to reveal further issues:

* a senior QC sent emails to the pursuer and his partner demanding cash payments outside of the process where Advocate’s fees are normally paid through solicitors to Faculty Services. At the time of these demands for cash payments, the current Lord Advocate – James Wolffe QC – was the Dean of the Faculty of Advocates and fully aware of the QC’s irregular requests for cash.

* a set of desperate emails from a senior QC demanding possession of a recorded consultation during which, among other issues the pursuer’s legal team seem aloof of developments in major contamination & planning related cases.

* Evidence of Advocates’ demands for cash payments and falsified documents handed to James Wolffe QC – the then Dean of the Faculty of Advocates and now Scotland’s top prosecutor – the Lord Advocate – were not acted upon or properly investigated.

* North Lanarkshire Council paid out £2 million pounds of public cash which ended up with the defenders after they were paid in a subcontract agreement – yet the contaminated material dumped by the defenders on Mr Nolan’s land is still there and no action has been taken to remove it while the Scottish Environmental Protection Agency (SEPA) ‘looked the other way’.

* Mr Nolan had obtained a Soul & Conscience letter from his doctor due to ill health, lodged as document 148 of the process. The existence of the Soul and Conscience letter meant Mr Nolan should never have been put a position to address a court under the circumstances but was forced to do so.

* the blocking of an appeal to the UK Supreme Court by Lord Hodge – who failed to declare he previously sat on the Nolan v Advance Construction Ltd case at least eighteen times while he served as a judge in the Court of Session.

Previous articles on the lack of transparency within Scotland’s judiciary, investigations by Diary of Injustice including reports from the Sunday Herald and Sunday Mail newspapers, and video footage of debates at the Scottish Parliament’s Public Petitions Committee can be found here : A Register of Interests for Scotland’s Judiciary

 

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LEGAL COSTS: Ask your solicitor ten questions about costs before your legal expenses run up thousands in unnecessary work & bills – or result in your lawyer taking your home & savings to pay for it

Questions to ask your solicitor – walk if you don’t like the replies. IN SCOTLAND, there are few, if any non lawyer controlled sources of advice to legal services consumers on how to manage client relationships with solicitors, how to control legal costs, and what to do when something goes wrong and your lawyer rips you off.

Client protection – is a myth. Given three decades of evidence that thousands of clients have been ripped off every year by their once trusted solicitors, the only people who believe a complaints system run by lawyers, managed by lawyers and protected by lawyers –  are fantasists, and the Law Society of Scotland.

There are no background record checks available on Scottish solicitors, and the only ‘help’ on offer to clients when their relationship with their solicitor breaks down – is provided by the pro-lawyer Scottish Legal Complaints Commission (SLCC), a regulator backed by the Law Society of Scotland, staffed by members of the Law Society of Scotland. You get the picture.

However, in England & Wales, the landscape is a little more consumer friendly, with the Legal Ombudsman (LeO) and Solicitors Regulation Authority (SRA) providing a more independent form of advice and help to consumers.

The Solicitors Regulation Authority also publish complaints and regulatory data on solicitors and law firms – a must have service for anyone considering using a solicitor which does not currently exist in Scotland.

As things currently stand in Scotland – if you are unable to check up on your solicitor’s regulatory history via an independent source, the best advice is to walk away – or what happens next is your own fault.

Self regulation by lawyers, pleas to the Scottish Government and Scottish Parliament for help will not put right your legal problems or what your solicitor did to you.

A handy guide published by the Legal Ombudsman, reprinted by DOI in this article, gives a list of ten questions consumers and clients of solicitors should ask their legal representatives before taking on representation and expensive legal services.

There are further tips in the full LeO leaflet, so please download it and read thoroughly before engaging legal representation.

This guide was written for the English legal services market, and you may be an English reader, so go right ahead and ask you solicitor these ten basic questions on costs.

However, the same questions apply as much in Scotland as anywhere else –  and anyone using a Scottish solicitor should consider asking these same questions.

If you don’t like the answers you receive, or don’t get any answers at all – then the best consumer advice possible is to protect yourself and walk away.

At the very least, you will have saved yourself hundreds, or thousands or tens of thousands of pounds for something involving a lawyer which may well have ended up going wrong anyway.

Why put yourselves through a five year heartache losing your savings to a lawyer, when ten little questions and answers may save you a whole lot of trouble.

The introduction to the leaflet from the Legal Ombudsman states: “If you use a lawyer, he or she should talk to you about the cost of their services. But you should also understand their charges. We have come up with ten questions to ask your lawyer about the cost of your service. We’ve also included some top tips and explained the terms used to help you get the most from conversations with lawyers about costs.

As a consumer, you have the right to expect your lawyer to be clear about how much they are likely to charge you, and for the final bill to be clearly explained and in the range you expected.

Legal services can be complex and the final cost can depend on things such as the type of service, individual details of the case, and how events develop. The expertise and experience of the lawyer may affect things too. However, most services are straightforward and your lawyer should give you a clear idea of what you will be charged from the start. Even if things do get complicated, your lawyer should warn you when this happens, so there shouldn’t be any surprises in your final bill.

A lawyer who values good service will happily answer your cost-related questions. Lawyers also have a duty to provide you with a client care letter when you appoint them. This letter should clearly explain the costs for the service and any terms and conditions that may affect the final price.”

Question 1  Will I be charged for a consultation?

Finding the lawyer who is right for you and the service you need is important. A consultation by phone, face-to-face, letter or online can help you make your decision. A lawyer can charge you for a consultation but they should tell you before you book and explain any conditions. For example, they may offer the first 30 minutes free but charge for time above that.

A lawyer should speak to you about costs and provide the best possible information so you can make an informed choice.

If you have a consultation, make the most of the opportunity. Do your research to find the right lawyer – you can check online, talk to friends and family, or speak to consumer organisations to help you make your choice.

Question 2  “How do you cost your service?”

This question can help you shop around to get best value for money. Two lawyers may provide very different estimates for the same service. Understanding why the quotes differ can help you make the right decision. For example, one lawyer may be more experienced or an expert in the area of law your case involves. If you have a complex case, you might think it’s better to pay more as it may improve the outcome and cost you less in the long run. With a fairly simple case you might decide you don’t need that level of expertise, so it may be better value to go with the cheaper estimate.

Experience and skill are just two reasons why costs may differ. There are now more ways than ever to provide a legal service which can have an impact on what you pay. For example, you can now buy services that are phone or web based rather than face-to-face. Providers who offer this type of service may save on rent and backroom costs and might therefore offer a cheaper price to customers. Understanding if this type of service works for you will help you decide if it is, or isn’t, value for money.

Estimates may vary for a whole host of reasons. Ask questions until you understand enough about the services on offer so you can pick one that suits you.

Question 3 “Can you tell me more about the way you charge?”

Lawyers have different ways of charging and their charging method may also vary according to the service. For example, they may offer a fixed fee for writing a will, but an hourly rate for a probate service (the administration of a will when someone has died). Find out what charging method the lawyer will use and ask them to explain it to you in detail. Questions 4 and 5 help with understanding fixed fee and hourly rate charges.

Conditional fee arrangements (CFAs) are also known as ‘no win, no fee’ arrangements. If you lose, you won’t, in general, have to pay your lawyer’s fees, but may need to pay some out of pocket expenses such as barrister’s fees or court fees. You may also be liable to pay some of the other side’s costs but it is possible to get insurance to protect against this. If you win, you will have to pay your lawyer’s fees and in addition there is usually a success fee which is intended to cover the risk that the firm are entering into with this type of agreement. You should in most cases, however, be able to recover your fees (including any success fee) from the other side. If you are thinking about entering into one of these arrangements, make sure you ask detailed questions so that you fully understand the terms and conditions.

Contingency fee agreements are also a type of ‘no win no fee’ agreement. If your lawyer agrees to represent you under a contingency fee agreement — which should not be confused with a conditional fee arrangement – they will be able to claim a percentage of any money they win on your behalf plus expenses. If you lose the case, you won’t be charged a fee, but you might still have to pay other costs (which could include the other side’s legal costs too).

The contingency fee percentage must be agreed in advance. You should also check whether the lawyer will deduct any expenses before they take their contingency fee or after as this can make a significant difference to the amount you finally receive. If the percentage you are asked to pay is very high, you could end up with very little – even if you win.

Question 4 “What is a fixed fee and what does it cover?  Will I be charged for any other costs?

The term ‘fixed fee’ can be used in different ways. It can be easy to assume that it covers all costs for the service you need. In some cases that may be true, but it may also just refer to the lawyer’s fees. For example, a ‘fixed fee’ in a property case may, or may not, include charges related to searches. Sometimes a lawyer may offer a ‘fixed fee’ for a stage of the case, so don’t feel embarrassed about asking your lawyer exactly what they mean by ‘fixed fee’. It’s not a silly question; the term isn’t self-explanatory.

Lawyers will sometimes give you an estimate of the costs. This isn’t the same as a ‘fixed fee’, so check what your lawyer means. This can be important as sometimes a lawyer may charge a fixed fee for a particular stage but give an estimate for the next stage. If that happens, or you aren’t sure, check what your lawyer means and ask for an estimate for the total cost of the case.

Question 5  “You charge an hourly rate but I’d like an estimate for the cost of the whole service. What will my final bill look like?”

If your lawyer charges an hourly rate, they must give you an estimate of how much the overall service will be. This should compare reasonably with your final bill. If you aren’t sure, then ask your lawyer to give you an estimate for the whole service. Sometimes it can be hard to predict how much it will all cost. Ask so you know how certain the estimate is. Having a range of costs might be more helpful than a single number, which could shift up or down. The important thing is to understand how much the total bill could be.

You are entitled to ask the lawyer to set a limit on the costs. This means your lawyer has to check that you are happy to continue if the spend approaches the agreed threshold. Setting a limit can help you make sure you don’t spend more than you can afford.

Ask questions to understand exactly when the clock starts. For example, if you call your lawyer for an update on your case will you be charged for the call? Ask if, and how, your lawyer rounds up their charges. Many lawyers charge in six minute blocks – check if that’s how your lawyer works. Make sure you feel comfortable with the way they charge.

As with ‘fixed fees’, ask if there are any other costs that won’t be covered in the hourly rate.

Question 6 “Could my costs change? How will you let me know if they do?”

There may be circumstances where costs do change. This is most likely if new information or developments make a case more difficult. For example, in a divorce case much is dependent on the other person’s cooperation to resolve it quickly. Even if both people intend to behave amicably, sometimes that resolve breaks down. If your costs look like they are changing, ask your lawyer about it. In general, your lawyer should tell you as soon as they are aware of any changes, but you don’t have to wait to ask for an explanation. Another option is to ask, when you choose your lawyer, if their original estimate is likely to be breached. If you have agreed a spending limit (see question 5), then your lawyer should stop work until you confirm that you want to continue.

If a case gets complicated even a ‘fixed fee’ arrangement can change. Your lawyer should explain when this might happen and also set out the terms and conditions in your client care letter. Make sure you understand and ask if there is a ‘get out’ clause to say if additional costs can be charged.

Remember, you always have options, even in the middle of a legal transaction. If there is a big hike in the costs of using a lawyer, then your lawyer should tell you about them and let you know what your options are. You could use a different specialist who might cost less but take longer, or only use email to contact your lawyer. There might also be some stages in the process that can be missed out. Ask your lawyer how you can work with them to reduce costs.

Question 7 Are there any extra costs?

This really is a catch-all question to help you budget for your service. You are basically asking your lawyer if they have given you all the information they reasonably can to make sure there aren’t any nasty surprises in the future. Examples of the sort of information this question might raise are additional costs for things like expert reports (such as from a doctor), or photocopying. Some firms use premium rate phone numbers, which could add unexpected costs to the final amount you spend for your service. Use these examples as a prompt to discuss this issue. Your lawyer should also tell you if you are likely to incur any bank charges. For example, you might need to make a CHAPs payment (same day electronic transfer) which can cost over £20 in a property transaction.

Finally, don’t forget to check if your estimate is inclusive of VAT. Your lawyer should tell you, but check so that you don’t get a higher bill than you’re expecting.

Question 8 “Can I get help with the cost of my legal service?”

A lawyer should always talk to you about how the service will be paid for and discuss options such as insurance or membership of a union that might help cover the costs. There can be some fine-print with different insurance options that you need to understand, so ask lots of questions to make sure you know what you are signing up to. Some insurances, like ‘after the event’ or ‘before the event’ insurance, could cover you for some things but not for others. Ask your lawyer for more information.

If you receive benefits or are on a low income you might qualify for help that may reduce or cover all of your costs. There are different programmes for different types of help but the best known is legal aid, which provides free legal advice from lawyers who are registered with the service. Even if your lawyer isn’t registered to provide legal aid they should tell you about it so you have the option of going to a lawyer who can.

Question 9 “When will I be billed and how long will I have to pay? Do you offer payment options?”

A lawyer should give you clear information on their billing process and offer reasonable time for you to make payments. They should also let you know if there are penalty charges if you don’t pay on time. You may be asked to pay some money at the start either to cover certain expenses or as an advance payment of fees. Lawyers aren’t obliged to offer you payment options, but some may be willing to negotiate. Asking the question might help you find a lawyer whose service fits your personal circumstances.

Question 10 “What happens if I disagree with the amount I’ve been charged?”

Your lawyer should tell you their approach to resolving billing disagreements. Every lawyer should have a complaints handling system in place, so find out how their system works. You should not be charged by a lawyer for looking at your complaint – it is very poor service if they do. When you appoint a lawyer they are also obliged to let you know about the Legal Ombudsman who can help you to resolve your complaint if you and your lawyer can’t reach an agreement.

Note – if you disagree with legal bills in Scotland, cases have revealed solicitors often employ threats and legal action for demands to be met within seven days. In some cases solicitors have applied to sequestrate their clients for disagreements on legal bills, and willing, compliant local sheriff courts staffed by familiar clerks and members of the judiciary often grant such orders with little regard for the facts or any representations from clients who question the integrity of legal fees.

SCOTLAND – Consumer protection against rogue solicitors and law firms does not exist.

How bad is the Law Society of Scotland when it comes to protecting consumers? The answer is  very bad. The Law Society of Scotland is a lobby group for the legal profession which puts lawyers interests first, before clients, the public, or anyone else. Do not expect client protection from a system where lawyers regulate themselves.

Read previous articles on the Law Society of Scotland here: Law Society of Scotland – A history of control of the legal profession, and no client protection.

Previous reports on the Scottish Solicitors Discipline Tribunal – The pro-lawyer tribunal which determines ‘punishments’ for solicitors after complaints have endured an eternity at the Law Society & SLCC, can be found here: Scottish Solicitors Discipline Tribunal – Pro-lawyer protection against client complaints

Previous media investigations, reports and coverage of issues relating to the pro-lawyer Scottish Legal Complaints Commission (SLCC) can be found here: Scottish Legal Complaints Commission – A history of pro-lawyer regulation.

 

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NAME & SHAME: Scots consumers denied records checks on lawyers – as Solicitors Regulation Authority propose detailed public register of lawyers in England & Wales

UK Solicitors regulator plans to publish more data on lawyers. A PROPOSAL to publish more detailed information about law firms and solicitors in a public register has been launched by the Solicitors Regulation Authority (SRA) – the body charged with investigating solicitors in England & Wales.

The move to advance consumer protection south of the border by the English legal regulator could help consumers make more informed choices on the use of legal services, and result in a more competitive legal sector with higher standards of service and client care.

However, this is in stark contrast to Scotland, where DOI recently reported on the Scottish Legal Complaints Commission (SLCC) who refuse to publish any useable information to Scots consumers which could help clients steer clear from corrupt lawyers and law firms.

The report, available here: FROM ROGUES TO RICHES: SLCC refuse to identify corrupt solicitors in case findings revealed SLCC determination decisions are heavily redacted and only published after being approved by the Law Society of Scotland, leaving Scots consumers at a considerable disadvantage to consumers in England & Wales.

However, and with the advantage of not being held back in the middle ages by the Law Society of Scotland, the England based Solicitors Regulation Authority has launched a discussion paper, “Regulatory data and consumer choice in legal services” exploring what information the SRA could publish through a public register.

The proposed public register already allows consumers to check up on lawyers via the SRA’s Check your solicitor’s record service reported earlier here:  INSPECT YOUR ROGUE: Check your solicitors’ record in England.

The SRA suggests that consumers could benefit from information such as a solicitor’s qualifications or practice restrictions, and complaints data and insurance claims. The SRA also considers what information law firms might want to publish voluntarily, such as quality marks and service prices.

The proposals echo recent calls by the Competition and Markets Authority’s (CMA), in its interim report on its market study, as well as from the Legal Services Consumers Panel (LSCP), to improve the level of information available for consumers. The SRA agrees that a lack of clear, targeted information means it is difficult for consumers to compare providers and make informed choices. This is dampening competition in the sector.

Better information could help tackle the problem that the legal needs of individuals and small businesses are not being met.

Only one in ten people use a solicitor when they have a legal problem. And legal problems are estimated to cause small businesses almost £10 billion of losses a year, yet 83 percent of the population see legal services as unaffordable.

Greater transparency would also bring legal services more in line with other sectors, such as financial services and energy, where regulators are already making sure consumer-focused information, such as complaints data, is available.

The SRA recognises that there needs to be careful consideration of the implications of publishing more information. Risks to consider include increased burdens on firms and a one-size-fits-all approach working well for some and not others. For example, the needs of corporate clients will be different to those of an individual consumer.

Paul Philip, SRA Chief Executive, said: “Most people and small businesses are still not accessing legal services. When they do, they are not shopping around. It is unsurprising when the information out there is so limited.

“We want to help consumers, so they are not left making blind choices. Information such as enforcement action, complaints and claims data are exactly the type of things I would want to know when choosing a solicitor.

“We know that the public look to the regulators to provide credible, authoritative, objective information.

“If we get this right, we could help create a more competitive market, where consumers can make better choices and forward-thinking firms thrive. It will also help small businesses access the legal services that could help them succeed and grow.

“Yet we need to think carefully about what we publish and how. More information will not benefit consumers if they find it confusing, hard to access, or it is unhelpful. We have also made good progress on getting rid of unnecessary burdens on firms. We will not ask firms to do more in this area, unless there is a clear benefit.

“This is just the start of a discussion, so we are keen to hear what everyone thinks.”

The SRA has already taken steps to improve the information available to consumers by publishing its law firm search in April. And it already publishes details of enforcement action. Publishing useful data in one place would not only help consumers directly, but indirectly as data re-publishers could use it to develop comparison tools that could help make the market more competitive.

The SRA plans to consult on proposals in this area next year. Its discussion paper can be found at: www.sra.org.uk/choice. Closing date for submissions to the consultation is 26 January 2017 submissions.

SRA law firm search can be found here: www.sra.org.uk/consumers/using-solicitor/law-firm-search/about-search.page

The CMA’s interim report looking at ways to improve competition in legal services by increasing information for consumers is available at: www.gov.uk/government/news/cma-seeks-views-on-ways-to-help-legal-services-customers.

The Legal Services Consumer Panel’s research, “Opening up data in legal services (PDF 36 pages, 625K)

SCOTLAND: Legal Services Consumers held back by Law Society of Scotland & self regulation.

Away from the fantastical claims of the Law Society of Scotland, the oh-so-easy free pr and spin of how the Law Society protects access to justice while offering client protection, the fact is, consumers of legal services in Scotland have no chance whatsoever of selecting a legal representative based on their regulatory history – because the Law Society of Scotland refuse to publish any detailed regulation histories of their members.

Just how bad is the Law Society of Scotland when it comes to protecting consumers? The answer is very bad. Read previous articles on the Law Society of Scotland here: Law Society of Scotland – A history of control of the legal profession, and no client protection.

A BBC Scotland investigation “Lawyers Behaving Badly” exposed further weaknesses in the Law Society of Scotland’s system of control freakery self regulation. The BBC programme lifted the lid once more on lawyers investigating their own, how dishonesty plays out at the Scottish Solicitors Discipline Tribunal, and legal aid fraud.

A recent DOI investigation into the Scottish Legal Complaints Commission revealed most of the SLCC’s key staff and investigators are in-fact families, friends & business associates of solicitors, reported here: ‘Independent’ Scots legal watchdog consists of solicitors’ husbands, wives, sons, daughters, cousins, friends, & employers.

Previous media investigations, reports and coverage of issues relating to the SLCC can be found here: Scottish Legal Complaints Commission – A history of pro-lawyer regulation.

Previous reports on the Scottish Solicitors Discipline Tribunal – The pro-lawyer tribunal which determines ‘punishments’ for solicitors after complaints have endured an eternity at the Law Society & SLCC, can be found here: Scottish Solicitors Discipline Tribunal – Pro-lawyer protection against client complaints

 

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INSPECT YOUR ROGUE: Check your solicitors’ record in England, but not in Scotland – UK Solicitors Regulation Authority ‘years ahead’ of pro-lawyer Scots legal watchdogs

Check the regulatory history of your lawyer, not for Scotland. FAR REMOVED from the haven of corrupt and dodgy law firms which shape the landscape of Scotland’s greedy, overbearing legal services market, clients of lawyers in England & Wales have the opportunity to check any solicitor’s record – before shelling out tens of thousands of pounds to a hard working lawyer – or a lazy crook.

The Check your solicitor’s record service – operated by the Solicitors Regulation Authority (SRA) allows anyone to find out if a solicitor or law firm operating in England & Wales has regulatory decisions made against them in relation to complaints of ripping off clients or providing poor legal services to UK consumers.

However, no such service is on offer in Scotland, due to lobbying from the powerful, shady clique of the Law Society of Scotland and other Scots legal vested interests – who are determined to maintain anonymity of corrupt and incompetent legal practitioners north of the border.

And, instead of providing consumers with a verifiable means of checking up on Scottish solicitors and law firms, the Scottish Legal Complaints Commission (SLCC) publish only a selection of heavily edited and censored descriptions of cases which pass through the anti-consumer revolving doors of the Law Society-controlled pro-lawyer regulator.

Diary of Injustice recently reported on how the Scottish legal complaints regulator avoids identifying corrupt and dodgy lawyers within determination decisions – which are only published after being approved by members of the Law Society of Scotland : FROM ROGUES TO RICHES: SLCC refuse to identify corrupt solicitors in case findings.

Admittedly, the service on offer from the SRA in England & Wales does have some drawbacks – for example, not all regulatory decisions are published, and there are time limits to their publication scheme.

However, the facility is a huge advantage over what prospective and existing clients of Scottish solicitors face in efforts to find an honest lawyer north of the border – which some have likened to entering into a game of Russian Roulette with a six barrelled shotgun.

Recent regulation decisions made by the Solicitors Regulation Authority in relation to law firms and solicitors operating in England and Wales can be found here Recent Decisions – Solicitors Regulation Authority

A helpful guide on how to use the SRA’s solicitor regulation search service lists the following tips:

You can use our solicitor record check search function to have a look at regulatory decisions that we have made against regulated individuals and firms.

You can search decisions by the name of the solicitor, firm, or other regulated individual, SRA ID number (also known as their roll number) date the decision was made, or type of decision.

You can also view a list of recently-published decisions.

To search for decisions about an individual or firm, enter their name and/or ID number in the search fields. To narrow your search, choose an outcome type and/or specify a date range.

To see all closures (also known as “interventions“) during May 2009, for example, leave name and ID fields blank, choose outcome type “closure” and specify the date range 1 May 2009 to 30 May 2009.

Only the most recent published decision against any firm will be displayed. To view a list of all published decisions against an individual made within the past three years (decisions are removed after three years), you will have to go into the record.

To check whether a law firm is regulated by us, use our Law firm search. To check whether an individual is regulated by us, use the Law Society’s Find a solicitor search.

We aim to ensure decisions we publish are accurate and up to date. However, this website does not offer a complete picture of an individual’s or firm’s regulatory record. For example, it is possible that, since publication, a firm has ceased to practice or a solicitor is no longer on the roll of solicitors. Most published decisions are removed from our website three years from the date they were published.

We have published a large number of Solicitors Disciplinary Tribunal (SDT) findings, dating from early 2005 to 1 July 2011.

We do not publish findings made by the Solicitors Disciplinary Tribunal; these are published by the Tribunal itself.

Please note that the Tribunal publishes findings resulting in a strike off, indefinite suspension or revocation of authorisation of a firm indefinitely. Decisions to suspend for a fixed period remain on its website for the duration of the suspension or three years (whichever is the greater). All other decisions remain on its website for three years. If you are unable to find a decision on the Solicitors Disciplinary Tribunal website please contact Solicitors Regulation Authority.

The Solicitors Regulation Authority began publishing some decisions in January 2008 – the same year the Scottish Legal Complaints Commission was created by the Scottish Government.

In comparison, since the SLCC came into being in 2008, the Scots legal services regulator has not identified one solicitor in any complaint investigated by the Law Society controlled quango – leading to a significant imbalance in the rights of Scots consumers to find out just how crooked their lawyer really is.

And, more often than not, the same Scottish law firms and same solicitors are subject of similar complaints in relation to professional misconduct, negligence, dishonesty, unashamed theft of client funds and some of the worst excesses which in any other arena would rate as criminal behaviour.

Yet, no one in Scotland is able to find out the regulatory history of their solicitor. No one. Unless by chance, clients who find themselves in the position of having to make a complaint against their solicitor decide to publicise their case and name the lawyers concerned.

A recent media investigation into the Scottish Legal Complaints Commission recently revealed most of the SLCC’s key staff and investigators are in-fact families, friends & business associates of solicitors, reported here: ‘Independent’ Scots legal watchdog consists of solicitors’ husbands, wives, sons, daughters, cousins, friends, & employers.

Previous media investigations, reports and coverage of issues relating to the SLCC can be found here: Scottish Legal Complaints Commission – A history of pro-lawyer regulation.

 

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JUSTICE DENIED: Solicitor accuses Law Society of Scotland of “abuse of power” – as legal aid decision by solicitors regulator leaves disabled clients denied access to justice

Solicitor Daniel Donaldson campaigns for reinstatement of legal aid certification. THE Law Society of Scotland has been accused of “abuse of power” and terminating access to justice for disabled & vulnerable clients – after a law centre was forced to pull out of legal aid work due to what appear to be internal politics at the professional body for Scottish solicitors.

The claims are made by a disabled solicitor – Daniel Donaldson – who founded Legal Spark – a Glasgow based law centre – with the aim of helping disabled people and other clients excluded from Scotland’s legal system.

Last year, the Law Society of Scotland granted permission to law centre Legal Spark to take on legal aid cases – allowing the law practice to take on cases from disabled people who had been unable to secure legal representation for their discrimination cases.

However, after the Law Society approved the law practice to engage in legal aid work, certification for Legal Spark to take on new legal aid cases has since been withdrawn – with unconvincing explanations from the Edinburgh based regulator – resulting in clients facing an uncertain future in terms of their access to the legal system.

Daniel Donaldson – who qualified as a solicitor six years ago – spent a year discussing Legal Spark with the Law Society of Scotland – which originally described the disabled solicitor’s proposals to create a facility to provide disabled clients with access to justice as “refreshing” and “innovative”.

However, the solicitor has now accused the Law Society of abandoning disabled clients and has set up a public petition calling for help in restoring his law centre’s legal aid certification

Readers can view more details of the petition here: Law Society of Scotland: Allow Legal Spark Legal Practice to continue Legal Aid Work

Speaking to a DOI journalist earlier today, solicitor Daniel Donaldson said the Law Society’s decision would deprive disabled people of access to justice.

Mr Donaldson said: “It’s completely unacceptable for any public authority to ignore disabled service users.  We set us Legal Spark because of a problem with access to justice.” 

“We volunteered to do legal aid work to help unrepresented disabled people.  Now the LSS has forced us to stop.  What’s changed in six months? Nothing.  They’ve made this decision for other reasons and not ,”public protection” as claimed.”

“The LSS believes they can do what they like with no scrutiny or accountability. Individuals are free to abuse their position. I call upon the Scottish Parliament and Scottish Government to strip them off all their regulatory functions and being an end to their abuse of power”

Out of concern for clients welfare after the Law Society’s decision to revoke legal aid certification – Legal Spark contacted 134 lawyers from a list provided by the Law Society of Scotland of law firms who take on civil legal aid cases and specialise in discrimination law.

However, not one law firm has taken any of Legal Spark’s clients – a move which is generating suspicion among some legal observers that the Law Society is unfairly controlling and restricting certain law firms and their clients access to legal aid.

The Disability News Service reported on the story, quoting  a Law Society Scotland spokeswoman who said: her organisation had made “a mistake” in originally granting Legal Spark permission to carry out civil legal aid work, before realising that it was “not entitled to provide this type of advice under the society’s civil legal assistance quality assurance scheme”.

The Law Society spokeswoman said: “The committee made a final decision on 16 June that a waiver could not be granted for public protection reasons and as the compliance certificate for Legal Spark had been issued in error, it could no longer provide advice funded by legal aid.

“The committee agreed that given the circumstances, Legal Spark could continue working with its legal aid clients until 30 June, to allow sufficient time to make alternative arrangements for clients.”

She said law centres have to be “underpinned by a solicitor practice unit [which she said Legal Spark was not]in order to be able to be on the civil legal aid quality assurance scheme register and provide legal aid funded advice”.

She added: “While it is rare for something to go wrong, clients have to be able to seek redress and as it currently stands, Legal Spark is not in a position to meet those requirements.”

The Disability News Service further reported:  By noon yesterday (28 July), the Law Society Scotland had failed to explain why it has refused to enter into mediation, although it claims that it was “still in communication with Legal Spark”.

The website of Legal Spark describes the legal services provider as  an innovative legal practice. Legal spark is a law centre, not a firm of solicitors.

Legal Spark state: “All lawyers will provide legal services,  but our practice is unique. Our practice is driven to maximise social impact, rather than to maximise profits for shareholders. Our business is ethical, and our legal practice promotes social responsibility.”

The law centre also pledges to reinvest their profits of commercial legal work to help people by:

* organising and taking part in outreach events in communities

* providing legal advice and representation for disabled people

* maintaining a commitment to legal aid work

Legal Spark are located at 22 Montrose Street, Merchant City, Glasgow G1 1RE email: contact@legalspark.co.uk

Petition : Law Society of Scotland: Allow Legal Spark Legal Practice to continue Legal Aid Work

Campaign created by: Daniel Donaldson

Campaign website: http://www.legalspark.co.uk/

Campaign facebook: http://www.facebook.com/legalspark

To: The Law Society of Scotland, the Scottish Legal Aid Board and others

The Law Society and Legal Aid Board informed Legal Spark Legal Practice that they had to stop all legal aid work on 30th June. As a result, “A”, “B’ plus many other disabled clients are forced to forego representation. They have the power to reverse their decision, together we can make that happen.

Why is this important?

Legal Spark was formed as a result of the crisis in legal aid. People were going without representation because they could not afford a lawyer. This is particularly the case for disabled people.

No one else would do this type of work, as it was deemed too expensive, not financially viable and also too complex.

Daniel Donaldson, a disabled Solicitor, set up Legal Spark with the Support of the Scottish Institute for Enterprise under their Young Innovators Challenge 2015 programme.

Daniel wanted to develop creative solutions to help people access justice and to fix the exclusion that disabled people face from the legal system.

Daniel spent one year talking to the Law Society about this issue, highlighting that it was important that everyone could access a lawyer.

Legal Spark consulted with the Chief Executive (Lorna Jack), the Head of Professional Practice, the Registrar and the Deputy Registrar (James Ness) and the Secretary to the Civil Legal Aid Quality Assurance Committee (Hannah Sayers) amongst others.

A document was prepared that explained what Legal Spark was planning to do. The Law Society accepted this document and did not object. The Law Society encouraged Legal Spark and found their approach “refreshing” and “innovative”.

Legal Spark was granted permission to do Legal Aid work in November 2015, and a compliance certificate was issued in December 2015. Legal Spark began helping the many disabled people that needed their help and began to have success.

In April 2016, the Law Society decided that they had made an “error” and instructed Legal Spark to stop all Legal Aid work by Thursday 30 June 2016. By this stage, Legal Spark had a number of clients, with active and complex cases, some of which were about to go to Court.

“A” is one such client. They had experienced awful disability discrimination from a University. They were not given adequate support to help them during a course, and had to leave. Additionally, Legal Spark uncovered evidence that the University’s staff had used “unprofessional language” in their approach to “A”. This case has now been lodged in Court.

“B” is another client adversely affected by this decision. B is also disabled and is housebound. They had tried to find a lawyer for sometime but because of their rural location in the Highlands there were no Solicitors available to help. Legal Spark took on this case and was successful (in part) in achieving a resolution for B. However, because B had been adversely affected by a decision of Highland Council, and had lost out financially, the case may need to go to Court. B is unable to find anyone else to help them.

These are only two examples of where Legal Spark is making a difference, there are others too.

Since establishing Legal Spark, Daniel Donaldson has not drawn a salary and has used some of his own money to sustain the Legal Practice while it develops and is able to stand on its own feet.

Legal Spark has also grown to enable it to employ staff and provide much need paid employment to some disabled people and unemployed law graduates.

The Legal Aid certificate meant that Legal Spark could help people who could not access help elsewhere. Now “A”, “B” and other will have to go without representation because of the Law Society of Scotland’s failures.

The Law Society’s Chief Executive (Lorna Jack)says that they have to act in the public interest. The Director of Regulation (Philip Yelland) shares this view.

1. Where is the public interest in denying disabled people representation?
2. Also, where is the public interest is giving permission to do Legal Aid work only to revoke that permission 6 months later?

The Law Society say that there are other Solicitors who can help, however this is not true.

Legal Spark contacted 134 Civil Legal Aid lawyers with advertised specialism in discrimination law. Even the biggest Legal Aid firm in Scotland could not help.

The Law Society has said that this will cause Legal Spark’s disabled client’s “inconvenience”. This is an offensive comment; they have never met any client, they have ignored client’s opinions, and also refused to acknowledge that they will suffer substantial prejudice in their cases because of the Law Society’s decision.

This petition is addressed to the Law Society and the Scottish Legal Aid Board.

It is important that you fulfil your roles correctly.

Overturn your decision to stop Legal Spark doing legal aid work, remedy the mistake you have made and apologise. This is the only way you can restore public trust and continue to say you act in the public interest.

Allow Legal Spark, and their clients the opportunity to continue to work together for the public interest and tackle the horrors faced by disabled people on a daily basis.
How it will be delivered

Signatures to this petition will be emailed, delivered in person, or a press conference will be arranged.

 

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